Interpersonal Skills

People Management & Interpersonal Skills Training

People management can be difficult. Having a team of co-workers that works cohesively without tension is admirable, but not always realistic. So...what people management skills do managers and supervisors need to improve interpersonal skills amongst their teams?

What Are Interpersonal Skills? What Is Interpersonal Skills Training?

On an individual level, interpersonal skills are about your relationships with people, including how well you interact with others. From a job or managerial perspective, interpersonal skills are often a key way for how you get measured and/or get things done.

One of the most effective ways to improve your interpersonal skills is to imagine how you would like to be treated by others. For instance, do you listen well, and are you attentive, with good eye contact, while others are speaking?

From a manager's perspective, good interpersonal skills make your direct reports more inclined to buy in and commit to you and your teams goals.

How To Improve Interpersonal Skills

There are numerous ways to improve your interpersonal and people management skills, but probably none better than with some of our training courses. Below is just some of what you will learn by attending one of our interpersonal and people management skills training courses:
    leading 20-minute meetings that matter
  • How to handle a coworker who is too competitive
  • How to handle someone who wants to get "too personal"
  • What to do when people make promises you suspect they won't keep
  • What to do when someone - even a boss - starts yelling
  • What to do when someone takes credit for your idea
  • How to determine if a difficult relationship is worth salvaging, and what to do if it isn't
  • The best way to get someone to stop holding a grudge
  • Handling the person who says one thing to you but the opposite to someone else
  • When and how to go over someone's head to a superior
  • Dealing with touchy people who take things personally
  • The single best response to sarcasm
  • Essential techniques for mentoring employees that keep high achievers enthused, challenged, and interested
  • How to help the high achiever without alienating the team or "playing favorites"
  • Strategies for successfully mentoring employees: incentives to offer when you can't give raises or promotions
  • When to attempt employee counseling, and when to leave it to professionals

Find Interpersonal Skills Training Courses

We offer online training in time management, conflict resolution, and other interpersonal skills courses, in-person seminars or workshops, and educational webcasts on the same topics. offers a variety of interpersonal skills training courses for you and your employees. Listed below are some of our most-popular interpersonal skills training courses to improve your team's people management skills; either select on of these recommended courses or select "Interpersonal Skills" or "Business Skills" from the "Professional Development" section of the search box below.
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