Communication: Effective Workplace Skills

Online Course: ID# 1002506
Price: $9.50
About This Course:
The 21st century workplace continues to undergo profound changes, changes that will affect employees at all levels of an organization: ever-increasing global competition; flattening management hierarchies; and greater emphasis on teamwork and team-based projects. These changes reflect constantly evolving information technology, the growth of new work environments, the widening diversity of the workforce, and the increasing prominence of a knowledge-based economy.

In this dynamic business climate, strong communication skills within organizations and with customer and colleagues are necessary if an organization is to flourish.

This course teaches those communication skills required of business professionals throughout organizations. Learners gain an understanding of the fundamentals of communication and are taught how to master the techniques and practices that are hallmarks of powerful and effective business communication.What You'll Learn:After completing this course, the learner will be able to:
  • Identify changes in the workplace that have increased the importance of communication skills in business
  • Define and describe the process of communication
  • Recognize barriers to interpersonal communication and the importance of overcoming them
  • Analyze the flow of communication in organizations, both the barriers to communication and the methods for overcoming them; and
  • Identify the goals of ethical business communication and the tools for communicating ethically and effectively
About This Course
  • Target Audience: Business Professionals
  • Time To Complete: 60 minutes
  • Purpose: To teach business professionals the fundamentals of effective and ethical communication
How To Access Your Course

An email with a link to access your course will be sent directly to you from Presenter/Provider by the next business day.
Continuing Education Credits:

Click the 'Credits' tab above for information on PHR/SPHR, PDCs, and other CE credits offered by taking this course.
Communication: Effective Workplace Skills
Price: $9.50
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