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Our Writing Clear Instructions and Procedures course is designed for professionals who need to provide detailed instructions or procedures to assist the intended reader in accomplishing a task.
Writing Customer-Support Messages focuses on structuring the customer-support message to have maximum clarity and effectiveness. It contains assignments, practice activities, and written competency exams.
Our Writing Effective Business Letters course teaches you how to communicate clearly and effectively in business letters. It explains the basic skills necessary to be so clear you cannot be misunderstood, and then applies that to different types of letters.
Our Writing Specialized Reports course teaches the skills required to write clear, explicit specialized business reports that have a format prescribed by the organization.
OBBB Rules On OvertimeWebinars/Audio Conference - 5/6/2026
OBBB Rules On Overtime
Although the rules on exempt vs non-exempt employees has changed a few times in the past 10 years, overtime worked is, and has always been, overtime earned.
Payroll Reconciliation And ReportingWebinars/Audio Conference - Recorded
Payroll Reconciliation And Reporting
In this audio conference, you will learn payroll reconciliation and reporting tips that will help you - and the rest of your company - sleep better knowing both your workers and the government are happy with payroll.
Payroll Updates Due To The OBBBAWebinars/Audio Conference - 5/21/2026
This training session will review of all aspects of the act, focusing on how employers can enact the required changes that they will need to comply with by the end of 2025
The NEW 2025 DOL And OBBB Rules On OvertimeWebinars/Audio Conference - Recorded
The NEW 2025 DOL And OBBB Rules On Overtime
Although the rules on exempt vs non-exempt employees has changed a few times in the past 10 years, overtime worked is, and has always been, overtime earned.
How Workers' Compensation Works
This course provides in-depth coverage of the workers' compensation rules common to all states.
You will learn the basic concepts in workers' compensation, including how a state's statutory legal structure fits into the bigger picture by understanding insurance policy coverage, premium calculations, and coverage issues.
Payroll Management Operations Training & Certification Program
The Payroll Management Operations Training & Certification Program helps beginning and intermediate HR professionals learn the basic payroll requirements as well as how to hire, train, and manage successful payroll professionals. How to establish and maintain self-service systems, direct deposits, and paycards. How to select and implement a payroll system. How to handle and work with audits and disaster recovery plans. How to implement anti-fraud plans, and how to comply with the various record retention requirements.
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