When faced with a DOL audit, what procedures should the Payroll Department follow?
Complete cooperation should always be accorded to the DOL’s auditor or administrator. The Payroll Department should furnish all records requested. The auditor should be given all he or she asks for if it is within the parameters of the scope of an investigation as listed above.
However, do not give any more than is asked for. Never volunteer more information or more records than is requested.
Show courtesy and respect to the auditor at all times.
Inform management as soon as the notification of an audit is received. Management should be involved in all facets of the audit from the beginning to the end.
Legal counsel can also be included if available. Many companies have staff counsel. This department should be notified by the Payroll Department of any audits and kept informed with each step.